The two-step discussion process  is so simple you might say, “Isn’t it obvious?” Nope, not to task-oriented people.

When things heat up, do you step forward and engage?  Or step back and assess?

People hate meetings.   You can change that.

Organizational psychologist and podcaster Meisha Rouser interviews Ron Kraybill on conflict styles.

You can make conflict resolution a spiritual path.

Conflict style awareness is not just an interpersonal skill.  It's political too!

Your conflict style involves more than you may think.

Every leader needs to learn skills for turning insult into dialogue.

Can you lead in times of emergency?  Don’t think that's for someone else.  Life exempts none from this call.  

If you take offense easily, you're an easy mark for manipulators.

What is the connection between interpersonal conflict resolution tools like the Style Matters conflict style inventory or the Thomas Kilmann Conflict Mode Instrument and big conflicts of our world, like ethnic and religious violence or threat of nuclear war?

The single most important factor in productivity and in people's sense of satisfaction on the job: relationships among colleagues.