Homework on Conflict Styles

  Life spares no one from conflict.  But unfortunately the word has not yet reached the schools that...

Continue reading

Lead without Bullying

We're reading a lot these days about leaders who bully.  In "When the Boss is a Bully", a recen...

Continue reading

New Trainers Guides

If you're interested in leading conflict styles training, download my 2019 trainers' guides with a s...

Continue reading

Thomas-Kilmann, Hammer's ICSI, or Style Matters?

Trainers considering Style Matters as a conflict style inventory should be aware of two other option...

Continue reading

Talk to Your Angry Uncle

If like millions of other Americans, you will eat turkey on the holidays with family members on a di...

Continue reading

Join our Training Series

Want to lead a conflict styles workshop? Join me on November 21 for the first in a series of short w...

Continue reading

Career in Conflict Resolution?

Everywhere I’ve lived and worked, I’ve met people who feel a deep inner echo to the idea of making p...

Continue reading

Two-Step to Prioritize Relationship

A great move for improving your effectiveness in conflict is mastering the two-step discussion proce...

Continue reading

How to Lead with Less Anger

Do you use an angry voice to communicate or give instructions when a firm, even voice would do the j...

Continue reading

Train with Online or Paper Versions?

Online vs. Paper in Conflict Styles Training In conflict styles training, you have an option to use ...

Continue reading

The Thomas-Kilmann Instrument

The Thomas Kilmann Conflict Mode Instrument or TKI has been around since the 1970s and bills itself ...

Continue reading

Talking Stick Breaks Impasse

Big News - A Moment of Dialogue in Washington! Divided Democrats and Republicans found a way to talk...

Continue reading

Shift Dynamics with One Word

Here’s a strategy to improve dynamics in a difficult conversation:  In an argument or tense discussi...

Continue reading

Plan Teambuilding Now

It's easy in team settings to get so focused on performance, planning, and budgets that you forget t...

Continue reading

New Trainer's Guide

If you're planning a workshop using Style Matters Online, see the new Training Outline for Style Mat...

Continue reading

Conflict Styles in Spanish

We're pleased to announce that, thanks to many requests for it, the Style Matters conflict style inv...

Continue reading

Teambuilding Exercises

Isolation and polarization are big threats today.    We can't take collegiality and community for gr...

Continue reading

Pyramid of Conflict Resolution Skills

  The Pyramid of Conflict Resolution Skills What is the connection between interpersonal conflict re...

Continue reading

Infographics on Online Training

  If you expect to do conflict styles training with Style Matters online, take a minute to scan...

Continue reading

Stop Giving Others Insult Power

  Do you know people who get upset and insulted easily?  They may not realize it, but they're setups...

Continue reading