Credit card (processed by PalPay), bank/wire transfer, bank check, and with prior approval, personal or institutional checks (when we've done business with you for a while or know your organization).
Our credit card processor is Paypal. After you select the items you want and go to Checkout, you will be transferred to a Paypal page to enter your credit card number. You do not need to establish an account with Paypal. You can just type in your credit card number and proceed with the order.
No, simply establish an account with Paypal when the page comes up on our site to make payment, following the instructions there. It is free and quick to set up. In the future, you will not have to enter in your credit card account number again when you buy from us (or from any merchant who accepts Paypal). Just type in your Paypal login when the payment page comes up. You can set up your Paypal account to make payment from your credit card or bank account. We have many years experience with Paypal and have found them reliable, transparent about fees (which are zero for customers or for personal money transfers to friends; as a business we pay them modest processing fees), and user-friendly.
You have numerous options:
You have two options.
If you don't mind your client seeing the report, the easy way is Option 4 above. Simply instruct the user, after taking the inventory, to click on the menu at the top that says "Your Score Report - View or Email". Then he can type in your email address and away it goes, delivered to you. He can also read it and study the tutorial if he wants.
If you don't want him to see the report you can easily set things up with the Dashboard.
To take the inventory, go to the login at the left side of the page on www.RiverhouseEpress.com. Login there using the login you created when you purchased the inventory; it's in your email if you forgot. You will land in the inventory.
You will probably have to retake the inventory. Go to the login on upper right page of www.RiverhouseEpress.com. It will probably look like this:
If so, simply login, using the same login as before. You will land in the inventory. Forgot your login? It should be in the inbox of your email.
If instead, it looks like this:
you are still logged in and there is a small chance you can retrieve your data. Go to your browser and refresh it. This might bring you to an active page. If not, click on LOGOUT and click on yes to logout. Then go to www.RiverhouseEpress.com and login again, as in the first instructions above.
If you are still stuck, it is probably because your browser remembers data from the first try and is confused.Logout from Riverhouse and go to a different computer. Or if you know how to "clear the cache" of your browser, do that. (You can find simple instructions for this by doing a search on the words: clear cache browser.)
There are several ways to download:
Can't find the emails? Check your spam filter.
Still can't find them? Send us a note and we will re-issue the links.
I can't open the PDF document. A few of our documents ask for passwords. In this case, the password comes with the Purchase Order that you receive by email after placing the order; usually it is simply the main title of the document with no spaces in it. Eg: stylematters But in most cases, when people can't open a PDF document it is because they have an elderly version of Adobe Acrobat operating on the computer. A simple upgrade takes just a couple of minutes and usually solves the problem. Go to the Adobe site for a free upgrade.