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YOUR RESPONSES IN STORM

The circle chart above shows your conflict style scores in two settings, Calm and Storm. We'll look first at Storm numbers, when early resolution of conflict has failed and stress is high.  

When emotions rise, upper brain activities like rational thinking and problem-solving get harder.  Lower brain instincts to fight, flee, or freeze get stronger.  The Storm numbers reflect your responses when the lower brain is becoming active.

In the green/red image, stress moves you from rational green functioning towards red.  Those red responses are useful occasionally, but only in unusual circumstances.  Aim to choose them, not fall mindlessly into them.  If you are easily pushed into red reactions in conflict, you lose out on the power of the green responses.   

Stress and conflict reinforce each other.  Remember how interpersonal conflict and violence increased sharply during the pandemic?  That's natural - stress of any kind pushes us towards red behaviors in all of life. 

But we're not puppets in this.  Self-awareness, thought and conversation with others about conflict style choices strengthen green responses.  If you're less than pleased with your scores, remember that you benefit from neuroplasticity. We can develop new patterns at any age. In times of calm, expand the power of your upper brain by trying new responses to conflict. 

Don't expect instant mastery!  Just persist, be patient with yourself, and you'll be surprised at how soon you'll improve.  Conversation with others really amplifies this - we cope better with stress when know we are not alone.   See the section on Partner Support for ideas to discuss with people you trust.

 

Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Be stress aware

Calm≠Storm. Recognize response to conflict as dynamic and not single state.  Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view

Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth.  Facilitate journeys, not events.