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As a teacher and practitioner of conflict resolution for 40 years, I've spent thousands of hours with people who were paying a high cost for poorly managed conflict. Not just in time, energy, and money but also in damage to peace of mind and treasured dreams.
The truth is, most people make no preparation for conflict. When difficult issues come up, they just wing it and get stuck.
If you're ready for something beyond winging it, a great way to take the next step is to learn and practice simple “two-step” maneuvers to avoid getting stuck in pointless difficulties.
Sign up for my free email series, Two Steps to Less Conflict, and get 10 quick strategies to help you use your time, energy, and attention to attain the things you really care about.
Ron Kraybill, PhD
Sign up here.
Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.
Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.
Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.
Calm≠Storm. Recognize response to conflict as dynamic and not single state. Give tools to manage the Storm Shift.
Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.
Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.
Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth. Facilitate journeys, not events.