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Learn more about Style Matters at Riverhouse ePress.

Ron Kraybill

Get additional support tools free!

Our 24 page Trainers Guide to Successful Conflict Styles Workshops.

Detailed, step-by-step instructions, discussion questions, and reflection exercises.

Download now - it's free!

 Get your workshop off to a great start with

Intro to Conflict Styles.

A ten slide presentation in Powerpoint or Prezi format.

View free on our site or buy and take it with you!


User-friendly Consultant Dashboard gives you powerful tools to manage the learning experience with ease!  Create users, monitor who has taken it and who has not, send score reports at a time of your choosing, send emails to the whole group with one click, get a printout of all scores on one spreadsheet for easy score aggregation, and much more. Check it out now!


Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Be stress aware

Calm≠Storm. Recognize response to conflict as dynamic and not single state.  Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view

Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth.  Facilitate journeys, not events.