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Trainer Kathy Galleher on Using Style Matters

Consultant Oma Drawas on Using Style Matters

What Trainers Say About Style Matters

FREE Trainers Guide to Conflict Style Workshops IN ENGLISH

40 page step-by-step guide to leading a conflict styles workshop, from start to finish. It's FREE!
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With this 40 page guide, newly updated in 2018, anyone with basic experience in group facilitation can lead a conflict styles workshop, yet even veteran trainers will find new ideas here. Step-by-step outline with many samples of suggested trainer inputs makes workshop preparation a breeze. Includes training exercises, suggestions for opening and closing, a section on culture and conflict, discussion questions, and a roleplay. The guide is keyed to our Style Matters inventory, but most of the content applies to any inventory based on the Mouton Blake Grid, including the Thomas Kilmann.  Includes sections on leading workshops face-to-face or online.    Also, don't miss this addendum to the Trainers Guide, outlining a workshop for users of the online version of Style Matters. 

This is a concise, high-quality trainers' guide based on decades of experience by a renowned expert in conflict resolution training.  We give it away rather than sell it, in the hope that everyone who trains with Style Matters will download and read it.  Participants deserve high quality training!

It's quick and easy to download - email and password only required - and we will never give your info to anyone else.

Thomas Kilmann Conflict Mode Trainers

Since Style Matters and the Thomas Kilmann are both based on the Mouton Blake Grid, many aspects of this guide are relevant to the Thomas Kilmann as well.  For a point-by-point comparison of Style Matters and the Thomas Kilmann, see this detailed comparison chart.


Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Be stress aware

Calm≠Storm. Recognize response to conflict as dynamic and not single state.  Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view

Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth.  Facilitate journeys, not events.