Tools for Conflict Styles Trainers


conflict resolution training clock

   Style Matters eases the dilemmas of limited trainer time.   

We train too.  

And we know the dilemmas of delivering maximum content in minimum time.  We've crafted Style Matters and its suite of support tools to ease hard choices:

  • Reduce prep time - and stress - with our detailed Trainers Guide to Successful Conflict Styles Workshops. If you've got basic group facilitation skills you can quickly design an effective workshop and get it right, the very first time. Download it free now!

  • Work with multiple users as easily as with individuals. Our user-friendly Trainer's Dashboard gives you the option to register users, monitor useage, view score reports and more in one location. Do it all face to face, do it all online, or blend the two - our diverse formats free you up to choose.  Demo of dashboard here.

  • Delegate time-consuming activities to outside the classroom. Have users take and score the inventory before class, view an online Intro to Conflict Styles slide presentation, or work through a self-guided indepth tutorial on conflict styles.  When time constraints are severe, assign all the above to pre-class work and devote 100% of classroom time to group discussion and personal reflection.  See Trainer Support products below.
    Free trainer support materials
    Seven Tips for Building Conflict Resolution Skills When Training Time or Access to People are Limited.
    If you currently use the Thomas Kilmann Conflict Mode Instrument,  review this product comparison.

Read trainer testimonials about Style Matters


Get the tools now to focus on what you're really there for. 

Click on tabs and select tools perfect for facilitating learning in your context.


  Guide to Formats  


        Choose from Three Formats to Match Your Needs



    conflict-styles-online-ipad-v3   Conflict Styles booklet s   DownloadablePDF
    Online   Print   PDF File
  $7.95   $6.95 - $10.95, depending on quantity and color or B/W.   Minimum order: 25 copies.   $9.95 for PDF, plus $3.95 per user to reproduce.
  Includes inventory, automated scoring, six page emailable score report with detailed suggestions based on scores. Tutorial includes handouts from Print version, plus short essays on Anger Management, Culture and Conflict Styles, etc.   Inventory and support materials for a workshop.   Inventory and support materials for a workshop.
For solo use or requires trainer?
  For solo or trainer use.  Tutorial provides full interpretation. Many trainers using the Online Version have users take inventory before class and bring printed Score Report to class; this saves class time for key trainer inputs and group reflection.    Assumes presence of trainer.   Assumes presence of trainer.
  Comprehensive, suited to all training circumstances, easy to use.  Computer-generated report provides personalized tips based on scores. Optional Coupon Access and Trainer Dashboard put powerful user-management tools at your fingertips.  Excellent for distance training.    Some prefer the traditional hardcopy format.    Available immediately via download.  Lowest per user cost.
  If used solo without benefit of group reflection, users miss valuable experience of interaction with others.   Available only in orders of 25 or more.  Requires trainer input.   Requires trainer input.
  Immediately after purchase; user can also login anytime thereafter.   Allow up to 8 business days for arrival if shipping by standard rate.  Expedited shipping available.   Immediate. 
Procedure for getting inventory to users

Option One: Trainer directs users to buy the Online Version directly from Riverhouse.  

Option Two: Access Code. If prepaying for users, trainer can be issued an access code to give users to login directly from our front page login.  Infographic.  

Option Three: If prepaying for users, trainer can use our Dashboard (at modest add'l one-tiime setup cost) to register users and send them invitations to login and take the inventory and to track useage.  Infographic.

  Riverhouse ships to trainer, who passes print copy to users.  

Riverhouse forwards digital PDF file to trainer. Trainer then prints out PDF and makes photocopies, paying $3.95 per user. 


Additional info on formats:

  • The Print and PDF versions are identical.  They include all materials required to support a workshop  (a chart for tallying scores, an interpretive diagram, and handouts about each style.) Download a free Review copy here or a free Trainer's Guide keyed to the materials here.  

  • The Print and PDF versions assume the presence of a trainer to give input about interpretation.  The Online Version can be used both independently or for a workshop.
  • The Print version sells in minimum orders of 25 and arrives in about 8 business days via standard shipping (expedited available).

 View infographic with additional info on the various formats.





Style Matters and Thomas Kilmann Compared


Download free 20 page Trainers Guide to Successful Conflict Styles Workshops
Download free Review  copy of Style Matters
View or print this comparison as a separate page






Features for comparison


Conflict Styles booklet 150NB     conflict-styles-online-ipad-v.2 

Style Matters
The Kraybill Conflict Style Inventory


Thomas Kilmann
Conflict Mode Instrument

Underlying framework is five-styles  Mouton/Blake axis 


Time required to take - 15 minutes or less


Suitable for multiple delivery modes (solo or trainer-led) 



Full interpretation info included with inventory 


Group discussion questions included

Designed for cultural adaptability


Scores Storm Shift (differing responses in Calm vs. Storm settings)

Detailed tips for supporting each style X Available at extra cost in auxiliary publications.
Reviews strengths and weaknesses of each style

Research-based and psychometrically valid

Available online with automated scoring and report

Self-guided online tutorial included


Trainer Dashboard enables online management of users and score reports by trainer
See infographic on dashboard.

Coupon Access allows trainers to setup easy login of pre-paid users.
See infographic on dashboard.

Free trainer's guide provided
Purchase for $199

Free "Intro to Conflict Styles" Powerpoint

PRICING (shipping extra)    
Cost per single hard copy $8.95 in black and white
$10.95 full color
Best price in bulk purchase
of print copies
$6.95 in black and white
$7.95 full color
$16.95 in packs of ten.

Make your own photocopies from print copy or PDF file.

Download PDF
 for $9.95.  Buy rights to make photocopies as needed for $3.95 per user copy.
Not available in PDF.  Buy rights to photocopies from print version for $16.95 per user copy.
Online version $7.95; includes detailed score report and 
interactive tutorial.

 includes score report; no tutorial.   Online Basic Training Course available for $225.

Guidance for users to interpret scores
Included with the inventory or online tutorial Additional booklet recommended for $17.95
Detailed Trainers Guide
Free 18 page download - Trainer's Guide to Successful Conflict Styles Workshops

 for Workshop Facilitators Guide
Online user management tools for trainers. 
Trainer Dashboard
 allows tracking of all users, option to delay access to scores, remote viewing of score reports, emailing of scores, easy aggregation of scores, and capacity to email whole group.)  
Not available


Information on Style Matters from; on Thomas Kilmann from Our goal is fair, accurate comparison. We would be grateful to be informed of - and will quickly correct - any points on which the above comparison is out-dated or does not meet these standards. View this on Slideshare.


 Trainer Support Materials  


Comfortable with the basics of group facilitation?

Then you can lead a successful conflict styles workshop!

conflict style trainers guide

Trainer's Guide to Conflict Style Workshops

With this straightforward guide, anyone with basic group facilitation skills can lead a successful conflict styles workshop.  It packs years of experimentation into 20 pages of proven strategies for conflict styles training.  Spend prep time polishing training design, not rough-drafting it!  Download now - it’s free

    Intro to Conflict Styles in Powerpoint

Overview of key concepts underlying the 5 styles-of-conflict framework.  Ten slides in 2 minutes.  Perfect to kick off the interpretation section of a workshop.  View free on our site at any time or download and take it with you for only $24.95
intro to conflict styles in powerpoint
Prezi Conflict styles intro

Intro to Conflict Styles in Prezi

Similar to above, but in flowing Prezi format and 25% longer.  View it free on our site or download and take it with you for $49.95.   It's like Powerpoint with motion!

    Guide to Online Resources on Conflict Styles

Annotated collection of online resources related to conflict styles and conflict resolution training.  Topics include culture, gender, research, anger management, negotiation and problem-solving skills.  Review it now and come back when you need it.
intro to conflict styles in powerpoint

Free month on our Trainer Dashboard

Manage the entire learning experience from one screen!  Register users, see who has taken inventories and who has not, view and print Score Reports and control timing of when users get access to them, create CSV reports of cumulative group scores, and more.  Info and purchase here. Normally sold only as part of a $100 package with 10 user seats included ($6.95 for additional ones).  If you order before the end of March, we're offering free dashboard use for a month.  You pay only the per seat rate that normally applies to bulk users - $6.95 per seat.  Your chance to try out our industry-leading dashboard at no extra charge!  Send us a note indicating how many seats you want.  We'll follow up with setup within one business day.

    Free Review PDF of Style Matters

Download a free review copy in PDF of our five-styles-of-conflict, 24 page Style Matters conflict style inventory.  Find out about history, validation and who uses it here. Portions blacked out to prevent unauthorized use. We will never release your info to anyone else.
conflict styles booklet

Style Matters Product Info

2013 product summary of Style Matters. Describes formats, support materials, pricing, user comments. The perfect way to share info about Style Matters with colleagues. Download it free! 


Results 1 - 15 of 15

Trainers Order Here

FREE Trainers Guide to Conflict Style Workshops IN ENGLISH

40 page step-by-step guide to leading a conflict styles ...

FREE Trainers Guide to Conflict Style Workshops In French

40 page step-by-step guide to leading a conflict styles ...

Style Matters Online for Groups via Access Code

Coupon codes allow trainers to order Style Matters Online ...

Sales price: $6.95

Style Matters Online for Groups via Dashboard

The dashboard allows trainers to order Style Matters Online ...

Sales price: $99.95

Users for Dashboard

When you buy the Dashboard, you get 10 Users Accounts ...

Sales price: $6.95

Free Review Copy of Style Matters

Free Review copy of Style Matters inventory plus related ...

Style Matters in downloadable PDF in ENGLISH

Identical to our printed version, Style Matters in PDF is ...

Sales price: $9.95

Style Matters in FRENCH

French version of Style Matters in the print format, ...

Sales price: $9.95

Style Matters in downloadable PDF in Spanish

Style Matters in Spanish is now available in PDF format. ...

Sales price: $9.95

Rights to Reproduce Style Matters from PDF or print copy

This option gives you the right to reproduce Style Matters ...

Sales price: $3.95

Style Matters print version in Black and White

24 page inventory in black and white pages with full-color ...

Sales price: $8.95

Style Matters print version in Full Color

24 page inventory in full color in attractive cardstock ...

Sales price: $10.95

Intro to Conflict PREZI

Eleven slide "Intro to Conflict Styles" in Prezi ...

Sales price: $39.95

Intro to Conflict Styles POWERPOINT

Nine slide Powerpoint presents lucid intro to conflict ...

Sales price: $24.95

Quotes on Conflict


Spearhead Facebook Like Button

Powered by Spearhead Software Labs Joomla Facebook Like Button