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Trainer Kathy Galleher on Using Style Matters

Consultant Oma Drawas on Using Style Matters

What Trainers Say About Style Matters

Which Conflict Style Should You Use?

 

 
 
Every nail

Each conflict style shines for certain purposes, and fails for others. Thus, choosing the style most likely to bring you the results you want is essential for good conflict management.

Expanding your comfort and skill with all five style is one of the easiest ways to improve your conflict management abilities. Why? Most of us favor one or two styles and over-use them. It's rewarding, and not so difficult, to improve your abilities in all five styles.

To build your toolbox of conflict styles: learn the strengths and limits of each style, so you can choose your response, consciously and wisely.

 



Click on the tabs above for an overview of each style and when to use it.
Next topic: Support Strategies (what you need from others to function well).

 

 

 

 

Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Be stress aware

Calm≠Storm. Recognize response to conflict as dynamic and not single state.  Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view

Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth.  Facilitate journeys, not events.