Prepare.

We’ve crafted Style Matters for trainers, consultants, and educators who bring particular commitments to their work.

Is this you? We’d love to hear from you!

Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to strategic choices and opportunities for growth.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Separate Calm from Storm

Build from current research on stress. Recognize response to conflict as dynamic and not a single state. Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with Limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view.

Expand window of learning with resources for reflection before, during, and after workshops. Support rich discussion in pairs, small groups, and large group. Encourage on-going reflection with resources on blog and online tutorial.

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