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Conflict is challenging and often painful, but it can also make valuable contributions to individuals, teams, and organizations. Ron Kraybill reviews how to use your Style Matters report so you experience more benefits and less pain from conflict.
Your conflict style reflects what you focus on in conflict. Do you give priority to goals (the issues or tasks you think are important), relationship, both, or neither? If you're like most people, you aren't even aware you are making a choice about focus. But others are - from your words and actions - and Style Matters will help you see yourself as others experience you. This video presents a core framework essential for understanding...
In reviewing your conflict styles, start by taking a careful look at the benefits of the styles you are using. Even if you don't like the way you've been dealing with conflict, there are potential benefits from those responses that deserve recognition. Appreciating them is a good place to start, especially if you're hoping to revise your patterns. Your life and relationships will be different if you live by the principle: "Lead with...