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What Users Say about Style Matters: KCSI |
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"We have used the Kraybill Conflict Style Inventory twice since developing our "Workplace Conflict Management" workshop and the tool worked exactly as we anticipated it would work on both occasions. We are extremely pleased and plan to use the tool whenever we train this particular workshop. We are also considering how to best integrate the tool into additional course offerings including leadership and customer service.
"I use Style Matters: The Kraybill Conflict Style Inventory as a teaching tool in my basic mediation classes and in seminars for experienced conflict resolution professionals. Every time I use the inventory, the participants become thoroughly engaged in learning about their own and others' conflict styles. When they evaluate classes and seminars, they frequently write that they will use the information learned through the inventory. " Walter Wright
"Recently I used your conflict style inventory with a local organization.. We spent a day on it and they really liked it. People commented a lot about how much they got out of it. The discussion of different styles helped people understand each other. It created a lot of camaraderie and understanding. We'd had some difficult dynamics among staff recently and the styles discussion helped people talk about their feelings about a key person who uses the Directing style a lot.. People came out of the workshop feeling positive about themselves. I was really pleased with the whole experience."
"Having used the Kraybill Conflict Style Inventory for several years, I can say it is hands-down the best thing on the market. I do a fair amount of mediation training and I find that the approach the inventory takes makes it extremely useful for training. I use it close to the beginning of a training session, emphasizing that no response is wrong, that all are appropriate. The results of the test can be used to move into either a discussion on cultural competency, on mediation approaches (facilitative, narrative, transformative,justice models) or launch a group right into specific training such as interest-based negotiation. I've taken the test several times myself and it is always instructional to me. I have also used it with professionals (engineers, planners, lawyers) and find it effective in introducing concepts and skills of conflict resolution."
"Very helpful in starting discussion and giving us a framework to use when we are processing conflicts within the group. It's simple to understand and fun to work with!" "Finally, a multi-faceted tool that unpacks a diversity of conflict styles without putting one in a box. Bravo! The highlights of culture, situational context and conflict intensity are welcomed complexities that give integrity to the inventory. The guidance on how to team together diverse conflict motivations and the reflections for personal and professional growth add depth to the exercise. This is not only a useful conflict styles gauge, it is also a thought-provoking experience in discovering stepping stones for conflict transformation competencies."
"I have found The Kraybill Conflict Response Inventory a wonderful tool in both mediation and counseling settings in the United States and internationally. It has been especially helpful in my leadership training courses taught in the US, Philippines, and Congo-DRC."
"An excellent tool! A thorough presentation that can be used by people from all cultures. Asks the right questions, deals with the important reality that people react differently to conflicts in the beginning than later when they intensify. The reflections and discussion section is really well done. The suggestions are practical, and allow participants to go deeper into the analysis."
"A very useful instrument. Concise, well organized, with easy to follow instructions. Interpretation is clear, simple, and specific. The helpful "Hot Tips for Working with Styles of Others" reflect the competence and experience of the author. This is an instrument I am eager to use in my work as a consultant and teacher. "
"I find [the edocs] most informative. The instructions are precise and easy to read. It is clear that you engage yourself fully in the intervention of groups and facilitation of group members. I appreciate that you have taken time to write these articles and are willing to share them at a reasonable cost with others. The information is sure to be of benefit to those in conflict, and to us as group facilitators. We are grateful for your great peace efforts! "Lots of good news. The Style Matters inventories were a huge success in class. My students were very fascinated by their results both in private and public settings. We also did group activities and had Directors and Avoiders almost going at it in class, in a good way. In response journals, I had one of my Directors write that the inventory and the conversations in class made her open her eyes to the way others view conflict. She stated that she learned a valuable lesson; to never say that you won't change. I commented that it's about understanding of others. I will most definitely need more copies of the inventory and hopefully, other instructors will start using them in their classes, too. Thank you so much!
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